BeepKeep privacy policy
Effective date: 27 October 2026 · Norsk sammendrag
BeepKeep helps you keep track of maintenance for your household appliances. This policy explains what data the app collects, why, who else handles it, how long it's kept, and your rights. We've tried to keep it plain.
Who is responsible
BeepKeep is made by Kristina Tiskeviciute (Bulve Labs), Stavern, Norway, who is responsible for your data. For anything about your data, contact bulvelabs@gmail.com.
What we collect and why
| Data | Why |
|---|---|
| Your email address and password (the password is stored only in scrambled form) | To create your account and let you sign in. |
| Photos of appliances you take or choose, and of model labels | To identify the appliance and its model. Photos are stored privately so you can see them in the app. Location and other hidden photo data are removed on your phone before upload. |
| Appliance details (brand, model, type, nickname), maintenance tasks, completion history, supplies and portion counts | To schedule reminders and show maintenance instructions. |
| Settings: language, country, water hardness, reminder preferences | To tailor reminders, instructions and identification to you. |
| Feedback you choose to give (ratings, reasons, which steps were wrong, optional comments) | To find and fix poor instructions and identifications. |
| Usage of the AI features (which feature, when, how much processing it used) | To keep the service affordable: per-account limits and cost tracking. |
| Technical logs (for example error messages from our servers) | To find and fix problems. |
| Crash and performance reports from the app: what went wrong, which screen you were on, which server calls were made and how long they took, your device model and app version. Linked to your account only by an anonymous id; emails, passwords, login tokens and photos are removed before sending. No screen recording. | To find and fix crashes and slow parts of the app. |
We don't collect your location, contacts or advertising ID, we don't show ads, and we don't sell or share your data for advertising.
Legal basis (GDPR): providing the service you signed up for (contract) for the app's features; our legitimate interest in keeping the service working, secure and affordable for logs, limits and cost tracking; and your consent for the optional beta photo testing below.
AI features
Identification and maintenance instructions are generated by AI (Anthropic's Claude). Your appliance photo and details are sent to Anthropic to produce them. AI output can contain mistakes, and the app labels it as AI-generated. Instructions for the same appliance model may be shared between users, but they never contain your personal data.
Beta: photos for testing (optional)
During the beta you can choose to let us use your appliance photos to test how well BeepKeep recognises appliances. If you agree, the photos of appliances you delete are kept in a private folder, together with what the AI guessed and what you saved. Only the BeepKeep team can see them. You can turn this off at any time in Settings, which deletes the kept photos.
Who else handles your data
We use these service providers. They process data only to provide their service to us, under data processing agreements.
| Provider | What for | Where |
|---|---|---|
| Supabase | Accounts, database, photo storage, server functions | EU (Ireland) |
| Anthropic | AI identification and instructions (receives photos and appliance details). Under its commercial terms, Anthropic doesn't use this data to train its models. | USA |
| Apify, and Google Lens through it | Visual image search to help identify the appliance (receives the appliance photo) | Apify: Czech Republic (EU), may process in the USA; Google: USA |
| Google (Gmail) | Sending account emails, such as email confirmation | USA / EU |
| Expo (EAS) | Delivering app updates | USA |
| Sentry | Crash and performance reports | EU (Germany) |
Where data goes outside the EU/EEA, it's protected by the EU–US Data Privacy Framework or the European Commission's standard contractual clauses, as offered by each provider.
How long we keep data
- Your account and app data: until you delete it, or delete your account.
- Appliance photos: deleted together with the appliance (unless you opted into beta photo testing).
- If you delete your account: everything above is deleted right away. Two things are kept without anything linking them to you: your ratings and reasons (your written comments are deleted), and records of AI usage, so our cost totals stay correct.
- Server logs: a short period, typically days.
- Crash and performance reports: up to 90 days.
Your rights
You can ask for a copy of your data, have it corrected or deleted, ask us to limit or stop processing it, and object to processing based on legitimate interest. Email bulvelabs@gmail.com; we answer within one month. You can delete your account yourself in the app (Settings → Delete account) or as described here.
If you think we handle your data wrongly, you can complain to the Norwegian Data Protection Authority (Datatilsynet) or the authority where you live.
Children
BeepKeep is not meant for children. You must be at least 16 years old to use it. If we learn that a child under this age has an account, we delete it.
Security
Data is encrypted in transit, photos are stored privately and only you can open yours, and access to your data is restricted to your own account. No system is perfectly secure, but we take reasonable measures to protect your data, and we'll tell you and the authorities as the law requires if something goes wrong.
For users in California
We collect the categories of personal information described above, for the purposes described above, and share them only with the service providers listed. We don't sell or share personal information for advertising. The app doesn't track you across other apps or websites, so it doesn't respond to "Do Not Track" signals differently. You can review and change your data in the app, or contact us.
Changes
If we change this policy, we'll update the date at the top and, for significant changes, tell you in the app.
Norsk sammendrag
BeepKeep samler inn e-postadressen din, bilder og opplysninger om apparatene dine, vedlikeholdsoppgaver og innstillinger for å kunne gi deg påminnelser og instruksjoner. Bilder og apparatopplysninger sendes til AI-tjenesten Anthropic (USA) og bildesøk via Apify/Google for å identifisere apparatet. Vi viser ikke reklame og selger ikke dataene dine. Du kan slette kontoen din i appen (Innstillinger → Slett konto). Du har rett til innsyn, retting og sletting, og kan klage til Datatilsynet. Kontakt: bulvelabs@gmail.com.